and Terms and conditions
Children aged 2yrs and under will not require a ticket.
Children aged 16 or under must be accompanied by an adult and supervised at all times on site.
Some optional attractions at the event may attract queues and will be chargeable. Dogs (other than assistance dogs) are not permitted.
Senior Citizen age for ticket purposes: 60+
If your disability is not obvious, proof of disability may be required, This can be any Goverment disability benefit letter or a letter from your health professional.
This is a hugely popular summer event and queues for some attractions, especially the Junior Driving School, Mini Monster Trucks and Red Dragon Monster Truck Rides are to be expected just as you would expect queues at any popular theme park rides or attractions during the summer period. If you are not expecting queues for some of these attractions then this event may not be for you.
To be confirmed in Spring 2022
Early entrance ticket holders should arrive from 8.30am. Standard ticket holders should not arrive until 9.30am as parking gates for these ticket holders will not be open until this time and there is no waiting in the surrounding area. Vehicles are parked at the owner's risk. Visitors to the first show should leave the venue promptly on or before 2pm to allow visitors to the second show to gain swift access. Your exit from the car park may be delayed if you do not exit the venue by 2pm.
Visitors to the second show should not arrive until 2.45pm which allows visitors to the fist show to exit the venue. Our parking and ticketing team will aim to have you parked as quickly as possible.
All-day parking is FREE, but please select the option in the drop-down menu when booking to ensure capacity is regulated by our traffic and parking management contractors.
If you are coming from the direction of London, Canterbury, or Dover:
Follow the signs from the A299 Thanet Way to Minster roundabout, turning left or right as appropriate. At the Acol roundabout follow signs for 'Monster Slam' Parking. Postcode for sat-nav is CT7 0HR but you MUST follow the yellow directional signs to parking otherwise it will take a longer journey to reach the venue.
Arriving by train? Plan your journey by visiting South Eatern Railway Birchington train station is just over one mile away (20 minute walk).
In 2022 we will be making the main arena 20% bigger and reducing capacity for each show by 20% to enable us to enhance visibility of performances. If you are unable to see the performance, please move around the arena to find a suitable viewing spot.
All of the performances take place with very large Monster Trucks and motorbikes that jump 50ft+ into the air and often, to get a better view, you may be better placed standing further back from the arena if there are people directly in front of you.
Visibility complaints will not be upheld as at all previous shows we have patrolled and monitored visibility within the event and performances can be seen by either moving to a more suitable position or standing further back.
Red Dragon Monster Truck Rides
Red Dragon Monster Truck Rides are a third party operator at this event and do not offer advance booking for their rides which are EXTREMELY popular wherever they attend events. They cannot guarantee that everyone attending this event will be able to enjoy this experience. There are no age restrictions to enjoy this ride however passengers must be at least 3ft or 90cm tall and be able to sit in their own harnessed chair onboard. Sitting on laps by younger children is not permitted under any circumstances for safety reasons.
Queues are to be expected for this attraction which is placed just outside the main event site and you may miss some performances when queues are large for this attraction.
Admission will only be granted by those holding a valid ticket. All tickets will be electronically scanned.
Please note it is your responsibility as a ticket holder to check this event website leading up to the event for any amendments, line-up alterations and other unavoidable changes that may affect the event.
Disabled ticket holders
Once inside the venue, which is a country park, the event takes place on grass and may be uneven in places, but will generally be wheelchair friendly at the date of the event. There will be disabled toilets on site.
Re-entry and ATMs
Providing your hand has been stamped by our staff you may leave and re-enter the venue. the nearest ATM/Cash Machine is located over one mile away from the venue. Please ensure you have sufficient funds for the event to avoid any unnecessary trips.
Security, Alcohol and personal belongings
A strict zero-tolerance policy applies in terms of any anti-social behaviour and you will be asked to leave by our security team should any any-social behaviour be witnessed.
The event will proceed even in wet weather, and refunds will not be given should you decide not to attend due to weather conditions. Please dress appropriately for the likely weather on the day.
Visit http://www.metoffice.gov.uk for an accurate assessment of likely weather around 48hrs prior to the EVENT.
We suggest bringing sun cream with a high SPF even in cloudy conditions as shade is limited. Hats will also offer a good degree of protection throughout the event.
You must not attend this event if you are displaying any Covid-19 symptoms and should self-isolate as per government instructions. You are encouraged to scan the NHS Test & Trace QR Code which will be on display at the entrance to the venue and around the site. Hand sanitser stations are also available. Please respect staff and other visitors who wish to continue to wear masks.
Sorry no dogs are allowed on site other than assistance dogs.
Terms and conditions
MONSTERSLAM, QUEX PARK, BIRCHINGTON
“Event” means the event to be held at Quex Park, Birchington
“Management” means Monsterslam Team, its representatives, and employees.
“Terms and Conditions” means these terms and conditions.
“Ticket” means any ticket for you to attend an event.
“You” means you as the holder of the ticket and “your” should be read accordingly.
"Performer" means any individual professional performer contracted to perform as part of this event.
All tickets are sold subject to these terms and conditions. Please read these terms and conditions carefully prior to purchase and raise any queries with the management prior to purchase. Purchase of any ticket constitutes acceptance of these terms and conditions.
The price of a ticket shall be the price set at the time the management accepts your order. All prices set are inclusive of any applicable taxes but exclusive of any booking fee and collection fee. No tickets will be released until the management has received full payment.
In order to claim your refund where an event is cancelled, please email email@example.com in respect of tickets purchased online. If the event is postponed you will have the option to carry tickets over to the new date.
Where there is a material change to the programme of the event, you must bring this to our attention as soon as possible upon becoming aware of such change in good time before the event. Refunds will only be made to the person who purchased the tickets.
If before or during the event you have a complaint in relation to the event (including without limitation in relation to your ability to view the event), please contact us or a steward promptly since complaints are very difficult to deal with after the event.
You must comply with any and all instructions given to you by the management and/or venue stewards and staff and with all Quex Park regulations. The management reserves the right to restrict access to parts of the venue. If you have any special requirements or concerns about any special effects (for example lighting or sound effects) which may be featured at the event, prior notice should be provided when ordering the tickets.
You shall not bring into the venue or display or distribute (whether for free or not) at the event any sponsorship, promotional or marketing materials.
Please ensure that you do not leave any bags or other items of personal property unattended in the venue. Any personal possessions or other items (including without limitation clothing, wallets and mobile phones), which are found in the venue, shall be retained by the venue for a period of 30 days following their discovery.
Parents and/or supervisors are responsible for supervising children in their care at all times and supervision of children shall be by not less than 1 adult per 2 children.
By purchasing a ticket or tickets, you consent to the use of your personal information in this way. If you have any queries, please email firstname.lastname@example.org.
Unless you inform the management otherwise, by purchasing a ticket or tickets you authorise the management to use personal details obtained in the course of the transaction to: provide details of forthcoming events, offers and services, provide updates as to the latest concessions or any changes thereto, and provide information concerning competitions and other promotional activity.
You agree that the management will not be liable for any loss, injury or damage to any person (including yourself) or property however caused (including by the management or any of its employees) (a) in any circumstances where there is no breach of a legal duty of care owed by the management or any of its employees. (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury as a result of a breach of a legal duty of care owned by the management, its servants or agents), or (c) to the extent that any increase in any loss or damage results from a breach by you or any of these terms and conditions.
Ticket holders must comply with all relevant statutes, safety announcements and regulations whilst attending the event.